Terms and Conditions

1. Acceptance of Terms

By accessing and using the Myrtle Beach Generators customer portal (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Myrtle Beach Generators provides generator installation, maintenance, repair, and related services throughout the Myrtle Beach area. Our customer portal allows you to request services, track service history, and refer friends and family to our services.

3. Service Requests

3.1 Request Submission

When you submit a service request through our portal, you are requesting an estimate or consultation for generator services. Submission of a service request does not guarantee service availability or constitute a binding contract for services.

3.2 Response Time

We strive to respond to all service requests within 24 hours during business days. Emergency repair requests will be prioritized. Response times may vary during peak seasons or severe weather conditions.

3.3 Service Estimates

All estimates provided are preliminary and subject to change based on actual conditions found during service. Final pricing will be confirmed before any work begins, and you will have the opportunity to approve or decline services.

4. Referral Program

4.1 Referral Submissions

By submitting a referral through our portal, you confirm that you have the referred person's consent to share their contact information with Myrtle Beach Generators. We will use this information solely to contact them about our services.

4.2 Referral Benefits

Referral benefits, if any, will be clearly communicated at the time of referral submission. Benefits are typically awarded after the referred customer completes a qualifying service transaction.

5. Privacy and Data Protection

5.1 Information Collection

We collect personal information necessary to provide our services, including name, contact information, and service location details. This information is used to schedule services, maintain service records, and communicate with you about your account.

5.2 Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services (such as sharing information with our technicians and scheduling staff) or as required by law.

5.3 Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Account Responsibilities

6.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.

6.2 Accurate Information

You agree to provide accurate, current, and complete information when using our services. You are responsible for updating your contact information to ensure we can reach you for service-related communications.

7. Service Limitations

7.1 Service Area

Our services are primarily available in the Myrtle Beach, South Carolina area and surrounding regions. Service availability outside our primary service area is subject to confirmation and may incur additional travel charges.

7.2 Weather and Emergency Conditions

Service availability may be limited during severe weather conditions, natural disasters, or other emergency situations. We will make reasonable efforts to provide emergency services when safe to do so.

8. Disclaimers and Limitations

8.1 Service Disclaimer

This portal is provided for convenience in requesting and tracking services. It does not replace direct communication with our team for urgent or emergency situations. For immediate assistance, please call our emergency service line.

8.2 Limitation of Liability

Myrtle Beach Generators' liability related to the use of this portal is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages arising from the use of this service.

9. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the service after any such changes constitutes your acceptance of the new terms.

10. Termination

We may terminate or suspend your account and access to the service at our sole discretion, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

11. Governing Law

These terms are governed by the laws of the State of South Carolina, United States. Any disputes arising from these terms or your use of the service will be subject to the jurisdiction of the courts of South Carolina.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: